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Privacy Policy

At Vastrova, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

By using our services, you consent to the collection and use of your information in accordance with this Privacy Policy.
 

1. Information We Collect
 

a) Personal Information

We may collect personal data that you voluntarily provide, including but not limited to:

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment information (processed securely via third-party gateways)
     

b) Technical Information

When you access our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed, time spent, and site navigation data

  • Cookies and similar tracking technologies
     

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Provide customer support

  • Personalize your shopping experience

  • Improve website functionality and product offerings

  • Send order updates, promotional offers, and newsletters (if subscribed)

  • Detect and prevent fraud, abuse, or illegal activities
     

3. Sharing & Disclosure of Information

We may share your data with trusted third parties only when necessary to:

  • Process payments securely (e.g., Razorpay, Paytm, etc.)

  • Deliver products via logistics partners

  • Manage marketing campaigns or analytics through authorized vendors

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We may also disclose information when legally required to comply with a subpoena, court order, or law enforcement request.
 

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for transactions

  • Secure hosting environments

  • Limited access to personal data by authorized personnel only

However, please note that no transmission or storage method is 100% secure.
 

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance user experience

  • Understand visitor behavior through analytics

  • Facilitate faster checkouts and account login

You may disable cookies through your browser settings, but doing so may affect site functionality.
 

6. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction or updates to your information

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at:
📧 vastrova001@gmail.com
 

7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes for which it was collected

  • Comply with legal or regulatory requirements

  • Resolve disputes and enforce our agreements
     

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of these external sites. Please review their privacy policies before interacting with them.
 

9. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this page periodically.
 

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact:
Vastrova – Customer Support
📧 Email: vastrova001@gmail.com
🌐 Website: www.vastrova.in

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